Your privacy matters to us. This Privacy Policy explains what personal information Portable Hookahs collects when you visit portablehookahs.com or place an order, how we use it, and the choices you have.

Information We Collect

Information you give us. When you place an order, create an account, sign up for emails or contact us, we may collect your name, billing and shipping address, email address, phone number, order details, account login details and any messages you send us.

Payment information. Card payments are processed by our secure third-party payment processor. We do not store your full card number on our servers.

Information collected automatically. When you browse our site, we automatically collect certain technical information such as your IP address, browser and device type, pages viewed, referring website and the date and time of your visit. Some of this is collected through cookies (see below).

How We Use Your Information

  • To process, ship and deliver your orders, and to handle returns, exchanges and warranty requests
  • To verify your age and eligibility to purchase age-restricted products
  • To communicate with you about your order, account or questions
  • To send you promotions and news if you have opted in (you can unsubscribe at any time)
  • To detect and prevent fraud and keep our site secure
  • To understand how our site is used and improve our products and services
  • To comply with legal and tax obligations

Cookies

We use cookies and similar technologies to keep items in your cart, remember your preferences, keep you signed in and understand how visitors use our site. You can block or delete cookies in your browser settings, but some parts of the site, such as the shopping cart and checkout, may not work properly without them.

How We Share Your Information

We do not sell your personal information. We share it only as needed to run our business, including with:

  • Payment processors, to complete your transactions
  • Shipping carriers and fulfillment partners, to deliver your orders
  • Service providers that host our website, send emails or provide analytics, under agreements that require them to protect your information
  • Law enforcement or other parties when required by law, or to protect our rights, customers or business

Data Retention & Security

We keep your information for as long as needed to fulfil your orders, maintain your account and meet our legal, tax and accounting obligations. We use reasonable technical and organizational safeguards to protect your information, but no method of transmission or storage over the internet is completely secure.

Your Rights & Choices

Depending on where you live, you may have the right to access, correct or delete the personal information we hold about you, to receive a copy of it, or to opt out of certain uses such as targeted advertising. You can unsubscribe from marketing emails at any time using the link in any email. To make a request, contact us using the details below; we may need to verify your identity before responding. You can also visit our Your Privacy Choices page.

Age Restriction

Our website and products are intended only for adults aged 21 or older. We do not knowingly collect personal information from anyone under 21. If we learn that we have, we will delete it.

Third-Party Links

Our site may link to other websites, such as social media or manufacturer pages. We are not responsible for the privacy practices of those sites and encourage you to review their policies.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or the law. The updated version will be posted on this page with a new “Last updated” date.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

Portable Hookahs

1000 W Airport Fwy, Irving, TX 75062

Phone / Text: 1 (213) 373-1724

Hours: Monday–Friday, 9 am – 6 pm EST

Last updated: September 24, 2026